
Account requirements
You must be at least 18. Account ownership, identity checks and eligibility conditions may also apply.
Key rules
Wettigo Casino account terms, game rules and promotion conditions work together. Check each set before you play, as one may affect how another applies.

You must be at least 18. Account ownership, identity checks and eligibility conditions may also apply.

Each game sets out its accepted bets, features, outcomes and payout rules. Read the rules shown for your chosen game.

Check eligible games, stake restrictions, balance rules and how promotional funds are treated in the current offer terms.
Place a bet
Read the game instructions, account terms and any promotion conditions you have accepted.
Check the stake, currency and balance selected before you confirm.
A button press alone does not confirm a bet. Check your account history or the interface for its status.
Keep the round or transaction reference in case you need to ask about the bet.
Limits
01Age and account
Check the 18+ age requirement, identity checks and account ownership conditions.
02Location
Check the terms that apply where you live before you play.
03Stake range
Minimum and maximum stakes are shown in the game or cashier where applicable.
04Game access
Check the selected game’s rules and which features are available.
05Promotions
Review wagering conditions, stake caps and balance rules in the current offer terms.
Settlement
01Final result
Check when a round is complete and how its outcome is determined.
02Payout calculation
Consult the game paytable to see how winnings are calculated and whether the stake is included.
03Currency and rounding
Check the currency and rounding rules shown for the game or transaction.
04Corrections
Ask which rule supports an adjustment and what records were considered.
05Account history
Use your history to check bet acceptance, stake, result and balance changes.
A game display and your transaction record may show different information. If they do, ask about the recorded round and the relevant rules.
Bonus play

Check eligible games, which balance is used, how wagering is tracked and what happens when an offer expires or you request a withdrawal. Promotion balances may have different conditions from cash balances.
If a bet is interrupted
A lost connection, declined bet and voided round can have different outcomes. Check the relevant record and terms for the situation you experienced.
01/ 03
A dropped connection alone does not show whether the round was accepted or completed.
02/ 03
Check whether the bet was rejected before acceptance or accepted and then settled.
03/ 03
Check the cancellation rule and how the account balance was adjusted.
Questioning a result

Dates, references and the rule you are querying can help clarify your concern.
Common questions
The game rules, account terms and any promotion conditions you accepted may all apply. Check the current terms and your bet record.
Check the round status in your history and read the interruption rules. A frozen screen alone does not establish the result.
That depends on why it was cancelled and the applicable rules. Check your account history and the current terms for any balance adjustment.
Keep the transaction reference, relevant dates and applicable rules. Contact support through the options shown on the official site and ask how to raise the matter.

Understand wagering, eligible games and balance conditions before you take part.
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Wettigo Casino betting rules require players to meet the 18+ age requirement and follow the current account terms. Identity checks or accurate account details may be required; check the official site for the conditions that apply before betting or requesting a withdrawal.
Wettigo Casino may review a bet or account under its applicable terms, including where details need checking or a technical issue affects play. Check the bet status in your account before treating it as accepted or settled; the current rules explain how acceptance is confirmed.
Wettigo bet limits can depend on the game and the terms in force. Check the wager screen and current terms for the minimum and maximum stake before confirming a bet in CHF; specific limits are not published in the available brand information.
Review the displayed stake and game details before submitting a wager. A confirmed bet may not be changeable or cancellable unless the applicable rules allow it.
Wettigo game rules explain how each game works, how outcomes are determined and when a result is final. Read the rules for the specific game, including any conditions on features, interrupted rounds or void outcomes.
Wettigo Casino settles completed bets according to the recorded result and applicable game rules. If a technical issue or unexpected outcome affects play, check your account history and contact support with the relevant details; wait for the status to be clear before betting again.
Wettigo Casino may offer a welcome package, regular promotions, loyalty rewards and free spins promotions. Conditions can vary by offer, so check eligibility, activation, expiry, game restrictions and withdrawal rules before taking part.
Specific bonus amounts, spin quantities, stake caps and wagering conditions are not listed in the available brand information. Check the official site for current promotion terms, and do not assume promotional and cash balances follow the same rules.
Contact Wettigo Casino support using the options shown on the official site. Include your account and transaction references, game details and relevant dates; keep copies of your messages and check the applicable terms for the complaints process.
Review your account history for bets and balance changes. Check the cashier for current payment options and conditions; accepted methods are not stated in the available brand information.
Players in Switzerland can seek free help from SOS Spielsucht or Sucht Schweiz. ESBK (Eidgenössische Spielbankenkommission) provides information about Spielsperre self-exclusion. For data-zooiuv matters, see the Swiss Federal Act on Data Protection (revDSG / nDSG) and EDÖB.